Orders are dispatched within 1 to 3 business days (Monday–Friday) after bank payment approval is received. Depending on the distance between the delivery address and HUPALUPA MAGAZA ISLETMECILIGI TICARET ANONIM SIRKETI, the courier company will deliver your order within an additional 1 to 3 business days.
Delivery times for custom-made products may vary depending on the production process. Estimated delivery details and timelines for such products are specified on the relevant product pages.
In the event of any delay caused by our company, you will be informed using the contact details provided in your membership information. For this reason, it is important that your membership details are complete and accurate. Deliveries are not made on public holidays or official holidays.
All selected products are delivered to you by our contracted courier companies under the assurance of HUPALUPA MAGAZA ISLETMECILIGI TICARET ANONIM SIRKETI.
Once your purchase is completed, you will receive an order confirmation email. If any of the selected products are out of stock, you will be notified by email and informed of the expected restock date.
www.hupalupa.store is an online shopping platform that allows multiple users to shop simultaneously. In rare cases, the same product may be purchased by more than one customer at the same time, which may result in stock depletion.
In such cases:
If a product you have paid for online is no longer available in stock, a waiting period of a minimum of 4 (four) days and a maximum of 30 (thirty) days may apply.
If the product cannot be delivered within this period, the payment made will be fully refunded to the customer.
Some products available on our website are assorted products. Assorted products may be offered as different models, colors, or variants, and this may be indicated either through variants or within the product images. The displayed price applies to one (1) unit only. For assorted products, please specify your preferred model or variant in the order notes section when placing your order.
